Sugartrack Support

Welcome to the Sugartrack Support Center. We're here to help you get the most out of the app.

📩 Contact Us

If you have any questions, issues, or feedback, you can reach us at:

Email: trysugartrack@gmail.com

Response Time: We aim to reply within 24–48 hours.

❓ Frequently Asked Questions

1. What is Sugartrack?

Sugartrack is a mobile app that helps you track and understand the sugar content in foods and drinks by scanning items and providing clear nutrition insights.

2. Does Sugartrack give medical advice?

No. Sugartrack is for informational and educational purposes only. It does not provide medical advice, diagnosis, or treatment. Always consult a healthcare professional for medical concerns.

3. How do I cancel my subscription?

All subscriptions are managed through your Apple ID account settings.

• Open your device Settings
• Tap your Apple ID at the top
• Select Subscriptions
• Choose Sugartrack and tap Cancel Subscription

4. How is my data used?

We value your privacy. Data is only used to improve your experience. Please review our full Privacy Policy for details.

5. I found incorrect food data. What should I do?

Food data may come from third-party sources. If you notice incorrect information, please email us at trysugartrack@gmail.com with details, and we'll work on correcting it.

🛠 Troubleshooting

• App not loading? Try closing and reopening the app.
• Scan not working? Ensure your camera permissions are enabled in device settings.
• Not seeing updates? Make sure you're using the latest version of Sugartrack from the App Store.

📢 Feedback & Suggestions

We're building Sugartrack with you in mind. If you have ideas for new features or improvements, email us at trysugartrack@gmail.com.